PRIVACY POLICY AND CREDIT CONSENT Purposes for Which Customer First Financing (2061341 Nova Scotia Limited) Handles Personal Information
Customer First Financing (2061341 Nova Scotia Limited) collects, uses, transfers, and discloses personal information strictly for purposes related to its business activities, which include providing financing for various loan products. These purposes include:
Conducting credit investigations to assess eligibility and manage risk associated with financing transactions; Exchanging personal information with credit reporting agencies, credit bureaus, financial institutions, and other relevant third parties as required for the financing process; Evaluating creditworthiness and facilitating the collection of outstanding debts; Managing and promoting our business activities, including customer service and financial reporting; Verifying the accuracy of information provided by customers to determine eligibility for financial products; Advertising, marketing, and promoting products and services, in compliance with Canada's Anti-Spam Legislation (CASL); Protecting the business interests of Customer First Financing (2061341 Nova Scotia Limited) and its customers, including fraud prevention; and Meeting legal and regulatory requirements, such as compliance with federal and provincial lending laws, anti-money laundering regulations, and financial consumer protection standards.
Customer First Financing (2061341 Nova Scotia Limited) limits the collection of personal information to what is necessary for these identified purposes and ensures all collection methods are fair and lawful. If new purposes for using personal information arise, they will be communicated to affected individuals, and any required consent will be obtained before proceeding. We do not rent, sell, trade, or exchange personal information collected in the course of our business activities. Transfers and Disclosures of Personal Information
Customer First Financing (2061341 Nova Scotia Limited) may transfer or disclose personal information to third parties to fulfill the identified purposes. These include service providers engaged to perform functions on our behalf, such as marketing, data processing, customer service, collections, and financial services. Disclosures may also be made:
With your consent; As required by law, including compliance with subpoenas, warrants, court orders, or other legal processes; To investigate and address breaches of agreements or contraventions of laws; To protect against fraud, unauthorized transactions, and threats to individual safety.
When personal information is transferred to third parties, we ensure contractual or other means are used to provide comparable levels of protection. Retention
Customer First Financing (2061341 Nova Scotia Limited) retains records containing personal information only for as long as necessary to fulfill identified purposes or as required by law. When personal information is no longer needed, it is securely destroyed or anonymized. If you wish to request the removal of your personal information, please contact us. Retention may be subject to legal or regulatory obligations. Access and Accuracy
You have the right to access personal information held about you and to request corrections if the information is inaccurate or incomplete. Requests must be submitted in writing to: Customer First Financing
Attn: Privacy Officer
118 Cutler Avenue, Suite 101
Dartmouth, NS B3B 0J6 We will respond to requests within a reasonable time (typically within 30 days). Fees may apply for copies of records. If access is denied or a correction request is refused, a written explanation will be provided. Website and Email Communication
Customer First Financing (2061341 Nova Scotia Limited) does not guarantee the confidentiality of communications via email or our website. For confidential matters, contact us directly to arrange secure communication methods. Consent
By providing personal information to Customer First Financing (2061341 Nova Scotia Limited), you consent to its collection, use, and disclosure in accordance with this Privacy Policy and as required by law. You may withdraw your consent at any time, subject to legal and contractual obligations. Withdrawal of consent may limit our ability to provide services. If you provide personal information about another individual, you are responsible for obtaining their consent to share this information with us. Collection, Use, and Disclosure Without Consent
In certain situations, as permitted or required by law, Customer First Financing (2061341 Nova Scotia Limited) may collect, use, or disclose personal information without consent, including but not limited to:
Information subject to solicitor-client privilege; Publicly available information as defined by regulation; Situations involving legal investigations, breaches of agreements, or contraventions of laws; Emergencies that threaten life, health, or security; and Debt collection activities, as permitted under provincial and federal regulations.
Personal Property Security Act (PPSA)
You waive your right, where permitted by law, to receive financing statements, financing change statements, or verification statements issued under the PPSA or similar legislation. Policy Inquiries and Updates
Requests for information regarding our policies and procedures can be made in writing to: Customer First Financing
Attn: Privacy Officer
118 Cutler Avenue, Suite 101
Dartmouth, NS B3B 0J6 Please allow 30-45 days for a response.
We love our customers, so feel free to visit during normal business hours.
118 Cutler Ave Suit 101, Dartmouth, Nova Scotia B3B0J6, Canada
(902) 461-0248
Mon
09:00 a.m. – 06:00 p.m.
Tue
09:00 a.m. – 06:00 p.m.
Wed
09:00 a.m. – 06:00 p.m.
Thu
09:00 a.m. – 06:00 p.m.
Fri
09:00 a.m. – 06:00 p.m.
Sat
09:00 a.m. – 03:00 p.m.
Sun
Closed